Sasha Rosenbaum
Learning new things and exploring ways to make work better for humans in Business and IT at Ergonautic
Learning new things and exploring ways to make work better for humans in Business and IT at Ergonautic
One of the most important decisions in building an SRE practice is what kind of work should be assigned to the SRE team, and in what percentages. At Red Hat, we ship OpenShift both as a product and as a service, which can make it extra difficult to draw the lines between feature development and toil automation work. In addition, we face the usual SRE struggle between striving for toil minimization and unintentionally devaluing Ops-type work.
In this talk, we will discuss the evolution from shipping products to running services, and what we’ve learned while trying different approaches.
for free. You
can too.
